FAQs

Frequently Asked Questions

Customer Service is available from 8:00 am to 5:00 pm, Mondays to Saturdays.  You may reach out at +63960-501-9855 via WhatsApp, SMS or Viber. You may also email [email protected].

The following are some frequently asked questions:

Product/Service

Are these real flowers?

Yes, they are. We do not use faux blooms.

General Questions

What are the modes of payment?

We accept credit cards via Maya, and we will soon be adding BDO as our primary payment partner to accept 0% Buy Now Pay Later. Via BDO we will be able to accept most major credit cards. We also accept direct deposit to our corporate BDO bank account, available upon request.

Floral Care

What is the packet that came with the bouquet/vase?

That is flower food. Mix it with 500mL water, and pour enough into your vase to achieve a 4 inch depth.